Last updated 2026. How LYD NDIS collects, uses, and protects your personal information.
We collect the information you provide through our contact and quote forms, including your name, phone number, email, suburb, and details about the support you are seeking.
Information is used to respond to your enquiry, prepare a quote, match you with an appropriate support worker, and, where you agree, to send relevant updates about our services.
LYD NDIS handles personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the NDIS Act 2013.
Your information is stored securely and accessed only by staff who need it to deliver or coordinate your support.
You can request access to, correction of, or deletion of your personal information at any time by contacting us.
Privacy questions or requests can be sent to lydndis@sharktech.com.au.